| QXchange ensures Data Integration success for AccessData.
AccessData has pioneered digital investigations for twenty years, providing the technology and training that empower law enforcement, government agencies and corporations to perform thorough computer investigations with speed and efficiency. Recognized throughout the world as an industry leader, AccessData delivers state-of-the-art password cracking, decryption and computer forensic solutions.
AccessData's Forensic Toolkit® and enterprise investigative solutions enable organizations to preview, search for, analyze, process and forensically preserve electronic evidence for the purposes of criminal investigations, internal investigations, incident response and eDiscovery. AccessData is also a leading provider of digital forensics training and certification with its much sought after AccessData Certified Examiners (ACE) program.
AccessData maintains customer information in both SAP Business One (SAP B1) and Salesforce.com. Data needs to be synchronized such that the same customers exist in both source systems. Due to large data volume, synchronization was a nightmare. Sales order data maintained in Salesforce.com must be entered manually in SAP B1 and items maintained in SAP B1 had to be entered manually in Salesforce.com
Michael Stevens, Vice President of Operations at AccessData was looking for a data integration solution that would help integrate and synchronize accounts in Salesforce.com with customers in SAP B1 and vice versa. He also needed to integrate opportunities in Salesforce.com with sales orders in SAP B1 and items in SAP B1 with products in Salesforce.com. After a comprehensive search, he found QXchange and believed it would be the ideal solution for his needs.
The QXchange implementation team engaged with David Wariner from AccessData to set up the system. They split the entire integration into a step-by-step process of implementing customer entity, sales order entity and item entity. Mapping elements for customer entity was gathered first, and the integrated solution analyzed. Based on the analysis, customers were integrated and the bi-synchronization process worked successfully between Salesforce.com and SAP B1. The sales order entity was then analyzed and integrated successfully from Salesforce.com to SAP B1. Finally the items entity was analyzed and integrated successfully from SAP B1 to Salesforce.com . In this way QXchange solved their integration needs. “The QXchange team was great in helping answer all of our questions and solving our issues quickly.” said David Wariner.
"QXchange solved our data integration needs by eliminating all of the manual work we were doing, which saved us an enormous amount of time."
David Wariner - Business Systems Manager - AccessData Corp.